Shipping policy

Shipping rates and destinations

Available shipping methods and charges are displayed at checkout after you enter your delivery address. Shipping availability depends on the destination and the items in your order.

Estimated delivery

Review the estimated timing shown at checkout for your selected shipping method. Delivery dates are estimates, not guarantees. We will communicate any available order and shipment updates using the contact details you provide.

Tracking your order

Tracking information is sent when your order ships. Allow time for the carrier to scan the package and update its tracking information.

Delivery details and order support

Please check your delivery address carefully before placing your order. If you notice an error or need help with a delayed shipment, contact us through our Contact page with your order number and the email used at checkout. We will review the order and advise on the available options.

Items that arrive damaged

Please report damage within 14 days of delivery. See our Refund policy for details.